Terms Of Service
These terms apply to private/personal commissions only.
These terms is NOT applicable for commercial work
== These terms and conditions can be changed according to the situation or the agreement on both sides prior payment*==
GENERAL TERMS
◊ non-commercial work only.
◊ I save all drawing processes.
◊ Prices are subject to change based on demand.
◊ All drawings will include a subtle sign that you may not remove.
◊ I have the right to reject any order that I don't feel comfortable drawing.
PAYMENT
◊ Commissions can be paid either 100% upfront or
split 50% upfront and 50% after sketch approval.◊ Currency accepted is either USD or Indonesian Rupiah (IDR)
and paid through PayPal or some Indonesian payment service such
as Gopay, OVO or bank transfer.◊ Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.
PROCESS AND DELIVERY
◊ I will notify you when I have started on your commission
and therefore you, lose the right to a refund
(further below for more info on refunds)◊ While I'm working on your commission I will make reviews
and stay in with you to ensure I make it just right for you!◊ you receive 2-3 rounds of changes on the commissioned piece◊ During the reviews, you will see work-in-progress
and these images usually include a watermark
and be smaller than the finished piece.◊ The time it takes to finish your commission varies
from 7 days - 2 weeks depending on factors such as; health,
the complexity of the commissioned piece, queue & con seasons.◊ If anything comes up that will slow the progress of the estimated delivery time you will be notified.◊ Once finished you will receive the full-resolution image(Note that there is no physical product.)
REFUND / CANCELLATION POLICY
◊ If for any reason I am unable to start your commission you will receive a full refund.◊ The buyer is not allowed a refund once I started working on the commission.◊ If you cancel your order before I started it, you may get a full refund.◊ If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.◊ If you request a PayPal chargeback at any point when a refund isn't possible you will lose all before-mentioned rights to the commissioned piece and I will have the full right to profit further from it in any way.◊ I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.If the buyer breaks any of the points stated above they will lose all the beforementioned rights to the artwork commissioned by me, Riezahe (the artist), and I will have the right to profit further from the commissioned artwork in any way
If you have a concern with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.
REVISIONS
◊ You get 2 rounds of changes on the commissioned piece included in the price.
◊ A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
◊ If you wish for me to change something in the drawing you have previously approved, an additional fee will be charged. The amount of the extra charge depends on the change you want me to make and is based on complexity
◊ If your reference is unclear to start with, changes will come at an extra charge.
COPYRIGHT / USAGE POLICY
I, Riezahe (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to:◊ Promote myself with it everywhere
Publish books with it (artbooks, etc.)
◊ Display it everywhere to my liking (website, social media, etc.)The buyer is allowed to:◊ Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)
◊ Print the artwork and claim the character(s) as their own, but not the artwork itself.
◊ Use the artwork to promote themselves. You are not forced to give me credit but it is very appreciated.
◊ Use the artwork on their YouTube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings.The following is considered copyright infringement:° Reproducing/using the copyrighted artwork commercially - means making money off it in any way.
° Claiming the artwork as your own
° Removing my signature from the artwork
° Altering the artwork without permissionI reserve the full rights to the image and its use/distribution
(rights to the image for your own non-personal use may be purchased at any time).
CUSTOMER SATISFACTIONI do anything within my capability to make my customers happy!
==if you have any concern regarding these terms, you can contact me at [email protected] ==